Technical information.
SSL-secured connections

SSL overview

To secure data transmission over internet (for instance usernames and passwords), we stongly advise to use security-enabled connections. One of such ways is securing data transmissions using SSL: Secure Socket Layer protocol. SSL is an extension for Internet protocols that allows to open a secure channel between two computers. Most often you would here about HTTPS - Web extensions based on SSL. When web site uses SSL Extensions for Security Transactions between your web browser and a web server, information passed to and from the server is encrypted. This prevents criminals from snooping on your web session, thus making sure important information (like credit card numbers) does not get into the wrong hands.

E-mail security

We provide you with a higher level of e-mail security than other ISPs (Internet Service Providers), because we encrypt the transmission of your username, password, and the mail contents to and from the server. This 256-bit encryption is achieved through the use of the SSL/TLS (Secure Sockets Layer) protocol.

By encrypting all communications between your mail client and our server, we protect:

  • Your password.
  • Communications with your coworkers.
  • Communications with any destination that accepts TLS-encrypted connections.

Although the message may leave our server and go to the destination in plaintext (if destination don't support encryption) it allows you to send messages to your co-workers without worry, since all internal communications remain encrypted.

Anytime, Anywhere Access

There are no restrictions on what ISP you use, or where you connect from. You should be able to use your mail services from anywhere in the world. If you are having trouble at a particular site, do not hesitate to cotact our support department.

Supported Software

We support any software which can use SSL or TLS encryption with the Internet Messaging Access Protocol (IMAP) or Post Office Protocol (POP) to retrieve messages, and the Simple Mail Transport Protocol (SMTP) to send them. All the major mail readers including Microsoft Outlook & Outlook Express, Mozilla Thunderbird, Netscape, Eudora, and hundreds of other mail clients are compatible with Haitek's mail services.

To use SSL-encrypted connections to our web and e-mail services, client computers' or ISPs' firewall (software or hardware based) must allow TCP packets to be transmitted over following ports: 143 (imap), 443 (https), 993 (imaps) and 995 (pop3s).

If your provider is blocking you from sending mail via 25 port (like STV), you can use port 587 instead of port 25 for your SMTP server. As we are aware, no providers are blocking this port at this moment.

SSL encrypted connections

Download our SSL certificates here: haitek.net/certs

How to setup e-mail account

Setup e-mail account

If you do not plan to use SSL connections and e-mailing of big files is not your case, simpliest way to send e-mails is using your ISPs' SMTP (outgoing) server. In that case you just need to know the name of the server. In Estonia, in most cases name of your ISPs' SMTP server is something like mail.ISP-name.ee. For instance: your ISP is Starman. Than SMTP server name will be mail.starman.ee. This is all you need, to set up e-mail sending. Anyway, to accept e-mails you need a valid e-mail address and e-mail server.

In our case POP3, IMAP and SMTP server is named mail.haitek.net. Though SSL encryption is optional, but we strongly recommend using it due to early described reasons.

Steps to configure your e-mail account:

  • decide whether you use POP3 or IMAP mail fetching method
  • set incoming (POP3) mail server: mail.haitek.net, port 110 (optional: use SSL - yes, port 995)
  • set incoming (IMAP) mail server: mail.haitek.net, port 143 (optional: use SSL - yes, port 993)
  • set outgoing (SMTP) mail server: mail.haitek.net, port 25 (optional: use SSL - yes, port 25 or 587)
    • required setting: My outgoing server (SMTP) requires authentification
    • required setting: Use same settings as my incoming mail server
  • in case of SSL usage install security certificates from here haitek.net/certs
More help can be recieved by e-mail or phone: +372.683-1122